Service Delivery

It is important that requests for Energy Performance Certificates are dealt with professionally and quickly. Listed here are our main service delivery promises. If you prefer you can read the full Code of Practice for NHER DEA’s here: Code of Practice


• We provide a professional and reliable service, with a prompt, efficient turnaround.


• We seek to book the energy inspection on the same day that we receive your instruction.


• We aim to produce EPCs within 24 hours of completing the inspection.

• We are committed to developing good working relationship with local Estate Agents, Pack Providers, Solicitors and private sellers


• We understand that our success will be built on our reputation. We will always go the extra mile to ensure you are satisfied with the service we provide.